Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. Recipient is responsible for return shipping costs or returns may be made in-person at the Museum Store.

The Museum Store will pay for return shipping only if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Please note that The Museum Store is
unable to ship orders outside the continental United States at this time - we apologize for the inconvenience. Shipping costs are determined by order subtotal before tax. Orders are fulfilled Wednesdays-Sundays.

        Order Total:                     Shipping Rate:

        $.01-$15.00                    $8.99

        $15.00-$30.00                $11.99

        $30.00-$45.00                $14.99

        $45.00-$60.00                $16.99

        $60 and Up                     Free Shipping (some exclusions apply)